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Advanced Level

Quality

Quality Management (University Course)

Course aim and target audience

Scientifically based but also practical in its approach, this university course focuses on the principles of quality-orientated and holistic company management as well as on the most important quality standards and quality management systems. In so doing, the course takes into account the many aspects of the concept of quality.
This course is primarily aimed at people with managerial responsibility and/or young professionals with senior management potential who have to deal with the problems and opportunities presented by quality management and resolve them in such a way as to add value.

Course contents and focus

The subjects of business administration, management and leadership, and quality management - with all its specific issues and challenges - form the contents and modules of this course. In each, emphasis will be placed on viewing the quality aspect as part of an integrated approach to organisational management.
Great value is attached to equipping students with the knowledge and abilities required to be able to answer and solve the all-important questions connected to decision-making and managing change in organisations, while at the same time convincing with their ability to lead and to communicate.

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Quality assurance in the chemical laboratory (University Course)

Course aim and target audience

Laboratory accreditation based on international agreements and standards is rapidly gaining significance in respect of the global competitiveness of laboratories. Additionally, the broad range of the areas of operation in chemistry has resulted in the fact that chemists with different professional knowledge are used in quality assurance as well as experts.
This course is focused on the practical teaching of the scientific foundation of quality assurance as well as the correct handling of laboratory data and their appropriate interpretation.

Course contents and focus

The three focal points of this university course are comprised of the Basics of quality assurance , the Application of quality assurance in the laboratory as well as Quality management in the laboratory . They are also the modules of this education. The content-related focus of these bases is directed on the international requirements and tools for the analytical quality assurance in the laboratory. 

Topics such as analytic nominal values, method validation and the evaluation of measured and analytic results support the application of quality assurance in the laboratory. Data- and document management, the preparation for laboratory accreditation, audits and inspections are subjects for the third focus, the quality management.
Elective subjects provide in-depth training in the field of measurement uncertainty and process analytics, in the field of business administration they have subjects on cost management and benchmarking of laboratory services.

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Quality assurance in the chemical laboratory